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任天堂 Switch 是一款可以通过扩展坞在电视和路上玩的游戏掌机。发布于2017年3月3日。

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HELP! NO SOUND from my Switch headphone jack?

Hi,

I was in the middle of a play session when suddenly there was no sound coming from my headphones. I unplugged and replugged repeatedly, tried numerous other headsets, but they all had no sound. The headsets still work on my phone so they're not the culprit.

That's when I noticed the strange no-sound status you can see in the image (the headphones w/ a big X in-between) I attached whenever I plugged any headset in. I've never seen this before and was not able to find out anything online about it.

*edit: (Here is a video link just in case my image can't be viewed somehow: https://imgur.com/t/nintendoswitch/womlm...

Naturally I assumed it must've been a bad headphone jack board or something, so I ordered a new gamecard slot/headphone jack PCB board to replace the old one.

But when I opened up my Switch and installed it, it still gave me the same issue! No sound from my headphone jack and that same no-sound error.

I have no idea what I've done wrong while playing, I was just laying down, and I was not able to find any definitive help through Reddit about it.

I don't have a warranty with Nintendo and my warranty with Gamestop expired already. No shops around me are open in this pandemic and I don't think I can afford to send in my unit to Nintendo for repair for potentially exorbitant fees and long turnaround times.

Can you tell me what is wrong with my Switch? Any help is really appreciated.

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This sounds like a first but it sounds like the audio chip has gone faulty and needs to be replaced. A local reputable repair shop that does nintendo switch micro-soldering repairs can fix this for you. They will probably have to order the part in as this is sounds like the first occurance of it happening.

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My switch is three days old and the same happened with my old switch the headphones work for two days I’ve tried 5 different headsets and the record that it has worked for is three days and I don’t think I damaged my switch since it’s new and I keep it in a safe place every single time I get off

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