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Why does my game keep freezing?

Greetings everyone! So, when I play Rainbow 6 Siege, my pc frrezes I have task manager open on my second monitor, and when the game freezes, my CPU usage goes down to .3%. It is frozen for about 15-20 seconds, then when I get back, it says that I have around 3000 ping? Is my CPU problem or a problem with my wifi driver? I also tried using different ram, but it didnt help.

Thanks in advance!

Specs:

Ryzen 5 1600

16gb ddr4 ram

Gtx 1660

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Hi @random_user_101

Try to list out more specs on your computer, e.g. power supply, storage, etc

suggest you to upgrade the graphic card drivers and see how.

how about other application or games?

does it happens also?

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I Have an EVGA 450BT, I have the game on a 256gb SSD, other games that are on the ssd, don't freeze. I have tried upgrading the graphics card, but it didnt help. My motherboard is a MSI b450m Gaming plus.

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Could it be a r6s server issue? I dont play that game, so idk what or if the servers are bad.

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@Dylan Devries I have talked to other players, but none of them have ever had this issue

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@random_user_101

Is there anything showing up in Event Viewer (critical, error or warning events) at about the same time that the system freezes?

Just curious, what is the desktop's PSU rated wattage output? The specs for the GPU card say minimum PSU requirement is 450W

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@random_user_101

Note the time when the screen freezes and then look in Event Viewer for any of the above mentioned events, (don't worry about information, audit success or audit failure) and then click (double click?) on the event if any shown at that time to find out more. Then go online and search for the Event ID and Source to find out what it means and why it might be happening.

The GPU card recommended "minimum"power requirement is at the very top limit of the PSU, which is always undesirable with a power supply. You want a bit of a buffer between what the PSU can deliver and what may be needed.

It would be good if you could say temporarily swap in a 600W PSU and then check what happens

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ok! I was thinking about getting a 500w modular psu, should i get the 600w version instead?

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@random_user_101

500W is ~10% more than minimum and there may be more things connected to the motherboard that would have to be taken into consideration as well.

Use this PSU calculator to work out what the PC as configured now (and maybe later if expanded) would most likely need and then base your decision on what is recommended and what you can afford

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@jayeff i got a 600W power supply, and it doesnt seem to fix the problem, i cannot see anything in event viewer that pertains to the issue

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Hi @random_user_101

I'm wondering if there is a bottleneck on the mobo with the chipset or maybe the BIOS and chipset drivers etc.

Has the mobo got the latest BIOS version installed and also the latest chipset drivers etc?

Is it at Ver.7B87v1B - 2019.11.11?(If it is not then I would suggest NOT installing the latest- 7B87v1C4 as it is only a beta version and may have some bugs rather go for the one I listed)

Also are the chipset drivers at Ver. 2.05.04.352

Just trying to eliminate possibilities as the CPU and amount of RAM are both good enough for the game.

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@jayeff I am going to install the most recent chipset drivers, and i will install the BIOS update that you suggested. I will let you know if it fixes my problem.

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If your game keeps freezing, there could be several factors contributing to the issue. Here are some possible reasons why your game is freezing:

  1. Insufficient system resources: Games require a certain amount of processing power, memory, and graphics capabilities to run smoothly. If your computer does not meet the minimum requirements or is running multiple resource-intensive programs simultaneously, it can cause the game to freeze.
  2. Outdated drivers: Graphics card drivers, in particular, need to be up to date to ensure optimal performance in games. Outdated or incompatible drivers can result in freezing issues. Make sure to regularly update your graphics card drivers from the manufacturer's website.
  3. Overheating: Excessive heat can lead to performance problems, including game freezes. When the computer's temperature rises, it can trigger thermal throttling, causing the game to freeze or slow down. Ensure that your computer is adequately cooled and that the fans and heat sinks are clean and functioning properly.
  4. Background processes: Other programs running in the background can consume system resources and interfere with the game's performance. Close unnecessary applications and disable resource-intensive tasks, such as antivirus scans, to free up system resources.
  5. Game-specific issues: Some games may have inherent bugs or compatibility issues that can cause freezing. Check for any available patches, updates, or forums where other players may have encountered similar problems and found solutions.
  6. Hardware problems: Faulty hardware components, such as a failing hard drive or a malfunctioning graphics card, can also lead to game freezing. Run diagnostic tests or consult a technician to identify and replace any faulty hardware.

Also Read: Which Motherboards Support Ryzen 5000 Processors

To address the freezing issue, try updating drivers, optimizing your computer's performance, and adjusting in-game settings. If the problem persists, it may be necessary to seek further technical assistance to diagnose and resolve the underlying cause.

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