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Rectangular Form Factor / 16 GB capacity / Announced September 12th, 2012

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iPod nano generation 7 start up- hardware or software problem

My nano is about 7 years old and it is turning on and then showing the front page and then it goes to a white screen and is stuck.

do I need to connect to itunes to fix the problem or do I need to open it ip and fix the hardware.

I dont have too many tools and I am not mechanically savy. Please help

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I had a very similar problem with my iPod. I fixed mine by restoring it through iTunes. Also if an error occurs and your restoring it use it an apple computer try using a windows computer with iTunes downloaded on it.

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Hi your advice was very helpful, thank you so much I now having a working ipod after so long without it. Thank you soooo much!!

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