修复你的物品 社区 商店

Second generation of Wi-Fi iPad, released on March 11, 2011. Model number A1395. Repair is difficult and will require heat.

250 个问题 查看全部

更多选项

Can't connect to iPad software server

I tried updating the software on my iPad and I got an image-message for me to connect to iTunes. I plugged the iPad into my MacBook Pro and I get a message that says “Contacting the iPad software update server…” But it never connects! I can’t get any further. I’ve been trying for days. I’m so frustrated. I’d like to cancel the update, but I can’t get the image-message for me to connect to iTunes off of my iPad. My iPad seems to be stuck. I can’t even get it to turn off completely. Is there a way to get my iPad back to the way it was?

已回答！ 显示答案 我也有这个问题

这是一个好问题吗？

是 否
得分 0
2条评论

Have you tried it on another network, or tried another Mac?

由完成的

@jonaharagon Yes, I tried two other network. I don't have access to another Mac to try it on.

由完成的

添加一条评论

1个答案

筛选条件:
最有帮助的 最新 最老的
已选择的解决方案

更多选项

Hi Kathy,

If you are having issues contacting the Apple software update server in order to download latest iOS update to iTunes, you may find the following article helpful:

https://support.apple.com/en-us/HT203213

Try to force boot iPad to see if it works to get out of the stuck loop.

这个答案有帮助吗？

是 否
得分 0

2条评论:

I read this article and tried all the steps. It still won't connect to the server. iTunes recognizes my iPad and tries to connect to the server to get the update, but it never connects. It's just keeps scrolling.

由完成的

Hi Kathy, so sorry it didn't help you, you can just take your device to a local service to do an examination.

由完成的

添加一条评论

添加你的答案

Kathy Marrone 将永远感激不已
浏览统计数据:

过去 24 小时： 0

过去 7 天： 1

过去 30 天： 2

总计 1,128