跳转到主内容

型号 A1238 / 80, 120, 或 160 GB 硬盘 / 黑色或银色面板

984 个问题 查看全部

Why is my iPod classic directing me to Apple's support page?

My iPod Classic (8GB) is not working and displays a message directing me to www.apple.com/support/iPod. Does anyone know why this would happen?

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 10

评论:

My fourth generation iPod started doing that when the hard drive was dying. Other symptoms included freezing and a repeated clicking sound from the hard drive. Have you had other issues like that?

完成的

添加一条评论

3个回答

已选择的解决方案

Most likely it is a bad hard drive-- You can try to restore it on iTunes etc, but probably you will end up having to replace the hard drive.

这个答案有帮助吗?

得分 5
添加一条评论

Red X and the support website indicate that the unit has a bad hard drive. In order to tell if your hard drive is bad you can go to diagnostic mode. To do that press and hold the center button and the menu button for about 5 the ipod will reboot and then press the back and center button to enter diagnostic mode. Press menu and find SMRT DAT . When you are in the SMRT DAT menu you will see Retracts, Reallocs and Pending. The number of Reallocs and Pending should be Zero. If it is not zero you have a bad hard drive also on the Retracts typically any number is find if it is over 250 i would just make sure that the HDD still sounds good while spinning. Also if is comes up blank it either need a new HDD cable or reconnection. If it says not supported it is most likely a bad HDD.

这个答案有帮助吗?

得分 5
添加一条评论

i had a 30 gig, and the docking was bad i bought a 20 gig both were 4th gen put the 30 gig in the 20 gig ipod, and well here i am lol do i have to change,, or update the firm ware or what ??

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

Benjamin 将永远感激不已
浏览统计数据:

过去的24小时: 5

过去的7天: 19

过去的30天: 90

总计 847,448