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A1502 only works with battery disconnected

I’m struggling to figure out my GF’s Macbook issue. She had A1502 (Late 2013 Retina) and hardly uses it (occasional at home and music studio to play songs). One day it was used and carried back home but would not turn on anymore after return. After quick search, tried all the resets and then disconnected the battery. It was a changer as Macbook would boot with only charger connected and can boot once with battery connected but after shutdown, would not.

Symptoms.

  • Only works with charger connected, does charge the battery, but would not work with battery connected to MB
  • CPU seems like under-clocked running on charger, loads everything super slow and thinks too much
  • I have tried to change the battery with iFixit kit, same issue, no change (anyone need spare battery?)
  • Keyboard/touchpad works without flaw, all keys do work.

The only other thing I can think off is the motherboard but not willing to invest more money into unnecessary parts, would like to figure out solution. Keyboard replacement?

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Update (09/12/2019)

FIXED: Keyboard was the culprit. Replaced with new OEM keyboard from eBay and all the problems disappeared. 3 hours to change though.

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When the battery is removed your system will go into safe mode which is why your system is running sluggishly. The CPU's clock is reduced to protect the system from overheating.

At this point I'm suspecting your battery has failed until you get a new battery installed it will be hard to see if you also have other issues.

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@danj thanks for the reply. I did change to the new battery but it had no effect on making it work as it should be.

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What are the thoughts on replacing the keyboard for this as error code doesn't detect anything?

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FIXED. New keyboard installed and all problems "be gone".

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Great news! Don't forget to score and accept the answer.

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Here’s the iFixit guide to replace the battery MacBook Pro(13英寸,带有Retina显示屏,2013末)电池更换 and here’s the needed part MacBook Pro 13" Retina (Late 2013-Mid 2014) Battery

MacBook Pro 13" Retina (Late 2013-Mid 2014) Battery图片

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MacBook Pro 13" Retina (Late 2013-Mid 2014) Battery

$99.99

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Tried, no luck on my situation.

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@holypizzauk - Let's run the onboard diagnostics. Reboot your system and then hold the D key hopefully the system goes into diagnostics. Newer firmware/OS's have messed up the diagnostic function. If it works let us know if you got an error message.

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@danj sadly ADP000 code after plugging the battery back and running the diagnostics, otherwise, it would show battery error. After searching around again, some people say that it can be keyboard or just stuck buttons which prevents everything else to work properly.

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@holypizzauk - Sorry for missing your earlier post. The error ADP000 is a non-error! Apple Diagnostic Program 0000 error - nothing found wrong.

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@danj yup, pretty much, nothing found. I have ordered a new keyboard, will try make the swap and see how it goes. Otherwise will just start looking for a new replacement.

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Andy 将永远感激不已
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