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2.0GHz, 2.3GHz, or 2.6GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.8GHz) with 6MB shared L3 cache.

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Replaced battery shutdown at round 30% indicate

Hi,

I’ve bought a pair of MacBook Pro 2013 battery last week(one for me and one for my friend). After changed the battery I’ve reset SMC and did couple times of full charging and discharging, I found the battery maybe is a malfunction one.

The battery directly went out of power when it is around 30%(directly shutdown instead of going to sleep), and on iStat battery status, it showed the new battery’s max capacity is only around 55%, I tried all methods to recalibrate the battery status, but all failed, it just won’t last as usual.

Here’s some snapshot I’ve taken from my usage.

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Currently I’ve tested it with another one I bought, which have no problem at all. How should I do with this battery?

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Yes that is a bad battery, return it.

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Is there any place to fill a replacement ticket?

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Just found a support link of their email, thx very for the help :)

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Glad i could be of service.

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Qinyu Li 将永远感激不已
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