update installs up 96% and it just writes error

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Samsung Galaxy Grand Neo Plus

The Samsung Galaxy Grand Neo was released in February 2014. It is a mid-range smartphone with a 5.01-inch display and a variant with dual SIM. The GT-I9060I model is known as the Samsung Galaxy Grand Neo Plus.

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Ndothi Sikota @ndothi

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发帖于: 2019年3月17日

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update installs up 96% and it just writes error

i have a galaxy grand neo plus. i tried installing a system update, the update installs up 96% and it just writes error and reboots and jams at the same stage of installation. what should i do. im stranded

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Lucas @lucasjak 声誉积分: 1.1千 5 3 · Answer 1 · 2019-03-17T22:47:23-07:00

Lucas @lucasjak

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Hi @ndothi

You should try following solutions:

Remove SD Card - if it’s installed - press volume down and power button for over 10second - your device will be restarted - Then you can try install update again

If the problem still ocures:

Restart your device to the recover mode and wipe cache partition of device - Then try update again

If still ocures:

Turn back your device using Factory reset

You can also try to install update in safe mode.

Regards

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Samsung Galaxy Grand Neo Plus

update installs up 96% and it just writes error

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