跳转到主内容

The Asus Zenbook UX31A is a laptop released in June of 2012. It is a member of Asus's Ultrabook line. It features a 3rd generation Intel Core I7 processor and a full HD IPS Display.

36 个问题 查看全部

asus ux31a freezing when shaking or moved

Hello,

I have Asus UX31A. it has been a while since it has been freezing if gets shaked or moved. I’ve tried all software troubleshooting methods (memory test, HDD test, reinstall windows, update bios, etc) and couldn’t solve the problem. when the device is shaked while in windows. it start freezing (mouse keep moving for a while) but everything freezes (no BSOD) . if i keep it still and it doesn’t happen for many hours. so i am pretty sure it is because of hardware. I tried to add new CPU paste, tried to tighten the ssd drive. still having the problem. I even tried to open BIOS and shake the device and it doesn’t freeze. I also found that sometimes it goes into bios and doesn’t recognize the hard drive. after few restarts it recognize it then freezes in windows if shaked. I am a bit confused. cause what I think it is SSD problem. but it is well tighten into its slot. and it is SSD not HDD so it shouldn’t be affected with movement!.

are there any suggestions ? I am so tired of this problem.

回答此问题 我也有这个问题

这是一个好问题吗?

得分 0

1条评论:

Hi Ghaith Lababidi

1. What is the age of your computer and SSD?

2. Had you tried inspecting the board for any possible dry solders?

pay attention more at the ssd socket area.

Some additional info which will be useful for you:

https://jure.tuta.si/?p=40

完成的

添加一条评论

1个答案

In general with windows device when any of the part is with dust and little bit loose then we face freezing screen on shaking the trouble shooting would be remove back panel remove RAM and HDD of the laptop clean the connection carefully and reseat RAM and HDD. restart the laptop hope the issue is resolved.

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

Ghaith Lababidi 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 0

过去 30 天: 2

总计 295