I bought 2 iPads. One connected using iTunes but the second one won't
I bought 2 iPads 6. One connected to iTunes, no problem. Second one won’t and I can’t turn it on to restore to factory settings as it keeps asking for iTunes. Any suggestions?
If this is a new device, I wouldn’t waste any time trying to figure out the issue; just return it under warranty.
If you bought these units used, then it’s hard to tell as the history of the device is unknown. You could have a charge port issue, a battery issue or a logic board issue. Here are some general suggestions you could try: