Why does the alcatel smartphone I have get stuck on the splash screen?

I have an Alcatel Astro. The phone turns on but when i plug the phone in to charge it keeps rebooting to the phone logo/splash screen. it will not give me an indication its charging. is there something i can do? is it a battery issue or a software issue? not really sure never seen this before.

回答此问题 我也有这个问题

这是一个好问题吗?

按维修分数 0
添加一条评论