Zero KB issue - not able to make backup

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iPhone 6

这款4.7英寸iPhone于2014年9月19日发布，是iPhone 6 Plus的缩小版。

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Klaus M @klausm54576

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发帖于: 2019年1月4日

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Zero KB issue - not able to make backup

I have a iPhone 6 i would like to retrieve all the photos from. But it does not appear in iTunes when i connect it. Not able to login and to iCloud sync since the phone is near non-operable due to the “Zero KB” space.

Erased ALL apps. But it does not free up any space :(

Any suggestions? Thanks

A video of the phone here: https://www.youtube.com/watch?v=fyQua17L...

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The "trust a computer" box when i insert USB to Mac does not appear on the iPhone :-/ iTunes just says "Value missing"

由 Klaus M 完成的 2019年1月4日

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The "trust a computer" box when i insert USB to Mac does not appear on the iPhone :-/ iTunes just says "Value missing" — Klaus M

Brian Wood @thinksmartpc 声誉积分: 5.4千 Think Smart PC 6 11 · Answer 1 · 2019-01-04T08:21:04-07:00

Brian Wood @thinksmartpc

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发帖于: 2019年1月4日

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Open your photos and look for a folder called deleted items. Delete all the items in this folder.

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Hi Brian. Not able to open the photos app. Just white screen. See the video.

由 Klaus M 完成的 2019年1月4日

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iPhone 6

Zero KB issue - not able to make backup

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