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Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

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My freezer is getting cold but not my fridge

Hi there. My freezer is getting cold but not my fridge . Motor is running continuously. Can it be gas? Freezer allso not freezingup the food but just beneath freezing.

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What is the make and model number of the refrigerator?

Is the condenser fan operating (fan on outside of fridge)?

Are the condenser coils free of dust etc?

What is the freezer temperature?

Can you hear the evaporator fan running (fan inside the freezer compartment behind a panel)?

The fan stops when a door is opened and starts again when the doors are shut.

If you can't hear the fan (you may have to place your ear on the fridge to hear it) it may be that it is iced up or faulty.

If it is iced up (or not working) then no cold air is circulated throughout the freezer (or the refrigerator) to cool it down to the set temperatures.

if the fan is running then perhaps the temp sensor in the freezer may be faulty causing the compressor to run continually to get the temp down.

It could also be lack of refrigerant but start with the simple things first


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1 Answer

Chosen Solution

Cause 1

The Evaporator Coils are Frosted Over

The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

Cause 2

Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Cause 3

Damper Control Assembly

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.

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