It does not charge or power on. It's completely dead!
After 1 month use, the 6T is not charging or powering on. It is not possible get in safety or recovery mode, not even pressing power button more than 15 seconds. Any help on this issue?
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Hi,
Use a strong light and a magnifying glass to inspect the charge port to see if it is obstructed with lint and dust etc., and that all the pins are there and are straight and parallel with each other.
If it appears to be blocked, try using a vacuum cleaner to remove the obstruction. Do not use a metal pin to clear the port as you may damage the pins or cause problems in the phone. If necessary, use a sharpened, wooden toothpick to gently clear the obstruction
Have you tried a different compatible charger, charger cord or connecting the phone to a computer to see if it charges at all, in case the charger or charger cord is faulty and the battery has been drained?
Given how new the phone is, check the manufacturer’s warranty as to what you have to do to make a claim for a manufacturer’s warranty repair or replacement.
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6
I have to push the USB-C connector into the phone really far to get connection. I am going to replace the carging cable under the battery and not press the external cable in so far.
