海尔制造的笔记本电脑的维修和支持指南。
Farhan @fs76
声誉积分: 13
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发帖于: 2018年11月14日
I’m awarded by Haier Y11C under PM Laptop Scheme, which is now display black-screen after login and cursor motion only
这是一个好问题吗?
3条评论:
Hi @fs76
What OS is installed?
Have you tried starting in "safe mode" to see what happens?
Can you connect an external monitor to the laptop and check if there is a display showing on it?
What have you tried?
由 jayeff 完成的 2018年11月14日
Windows 10 pro
yes, I tried it
also, external monitor display same thing
由 Farhan 完成的 2018年11月14日
Hi @fs76 ,
Check out the options in this link and see if one of them works.
Select "I see a black screen after signing into Windows"
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Hi @fs76
What OS is installed?
Have you tried starting in "safe mode" to see what happens?
Can you connect an external monitor to the laptop and check if there is a display showing on it?
What have you tried?
由 jayeff 完成的
Windows 10 pro
yes, I tried it
also, external monitor display same thing
由 Farhan 完成的
Hi @fs76 ,
Check out the options in this link and see if one of them works.
Select "I see a black screen after signing into Windows"
由 jayeff 完成的