iPhone is disabled, connect to itunes.
Hello
My iphone is disabled and getting error , your iphone is disabled connect to itunes.
Is there any way to back up photos and videos from my phone before restoring it.
Please help.
Thanking you.
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Did you forget the passcode?
If not you can try updating the phone via 3utools (make sure to check retain user data before flashing) and see if that lets you enter the passcode one more time.
Otherwise the only other option is if you have the photos backed up on iCloud and you'll have to wipe the phone as data recovery from a disabled iPhone is not possible.
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I remember my passcode, actually kid at home entered wrong passcode.
Is 3utools free source tool or chargable
It's a free tool which I use all the time for my clients / customers when we need to backup contacts, photos and messages good alternative from iTunes.
Ben,
my iphone is completly disabled, will it work i that case. I know my passcode.
If yes, will you please mention the steps that i need to perform
Thanks
What you'll need to do is open up 3Utools, plug in your iPhone to your computer. Turn it off.
Then hold power button and home button to turn it on, once you see apple logo stop holding power button but keep holding home button until you see the iTunes recovery logo.
Once it's on that screen 3uTools will tell you that the phone is in recovery mode. Click on Go Flash then select the latest firmware 12.0.1 (not beta) and check retain user data and click on flash.
It'll most likely download firmware first if yes, you will most likely need to put the phone into recovery mode again as it kicks out of it after 15 minutes.
Once that's all done it'll flash the firmware (again check retain user data to keep data). If it fails for any apparent reason try flashing it again with retain user data.
Still fails? Hit exit recovery mode for now and it should boot.
If everything goes as planned phone will be updated and will show iPhone is disabled try again in 1 hour.
Thank Ben, i will surely try these mentioned steps and will let you know if its work.
have three more question:
iphone model is iphone7 , so will combination of power and home buttom works to see itunes recovery logo?
Secondly as mentioned by you that phone will be kicked out of recovery mode after 15 mins, do i have to replug by phone again and then turn it off and thenpress combination of button to put phone on recovery mode ?
Thirdly, can i use any PC or onlythe one with which i have previously connected with?
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If your iPhone shows the message: 'iPhone is disabled. Connect to iTunes', which means that you are locked out of the iPhone and the only way to get back in is to wipe it. Here's how to fix disabled iPhone error messages and get your phone working again.
Option 1: Remove iPhone Passcode via a tool
Option 2: Erase iPhone via iCloud Find My iPhone
The more details, see https://www.isumsoft.com/apple/forgot-ip...
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Dear Ratika, Dear Ben,
I am writing you as I have exactly the same problem described in your above discussion.
The status of my iPhone 7 (IOS 11.4.1) is : disabled connect to iTunes.
I know my passcode.
- Is there any way to retrieve photos and videos from the disabled iphone ?
- Did you fix the problem with your iPhone using the 3utool?
I really appreciate if you could support, I have no back up on iCloud.
Thank you so much for your kind help!
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Hi Mary I have the same problem as you? Did you maybe fix the phone and got data back?
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Did you manage to get your data off the phone?
由 Luigi 完成的