跳转到主内容

修复你的物品

维修的权力

商店

2015年3月更新的 13 英寸 MacBook Pro 配备 Retina 显示屏,型号为A1502,采用第五代英特尔酷睿 i5 和 i7 处理器,并配备 Force Touch触控板。

948 个问题 查看全部

Keyboard stopped working, trackpad works perfectly

Hey

I have got a problem. I was using my MacBook Pro Retina 13” Early 2015 as usually and then I closed the lid and connected the charger. When the notebook was charged, I opened it and it was a window to enter the password. The keyboard stopped working (except power on/off button), but the trackpad works great.

I tried to connect external usb keyboard (window's one) and do SMC and PRAM reset, but I think it doesn’t work with that keyboard. I tried about 50 times. I even did PRAM reset using terminal. I can’t go to the recovery or safe mode.

Please, help me!

已回答! View the answer 我也有这个问题

这是一个好问题吗?

得分 3

评论:

my mac has the same problem, anybody fixed it or have solution ?

完成的

Hello Buddy. did you solve your problem yet? i have like your issue. i have replaced the keyboard ribbon cable but nothing changed ... please if you figured out the issue just inform me

完成的

添加一条评论

3个回答

已选择的解决方案

Looks like a common case of the bad trackpad cable to me. I just fixed this on the computer i’m typing on now. Just order the cable, and follow Keyboard and trackpad don't work, loose cable? about the specific problem or this guide to swap the new cable in. Just make sure you have the correct screwdrivers and maybe a spudger too, and you should be good to go. Just make sure to expand and read the comments as many other subtle items from others can be helpful as well. Good luck and keep iFixing

这个答案有帮助吗?

得分 1
添加一条评论

Because your power on/off button still works, but the rest of your keyboard doesn't, I'm inclined to believe there is an issue in your trackpad(which has the logic board that runs the keyboard) or keyboard ribbon cable. Thankfully, these aren't super expensive fixes.

Connecting an external keyboard may give you the change to run an Internet Diagnostic. If you want to Option Boot, I believe on a Windows keyboard the "Alt" key is the Mac "Option" key.

Turn off your computer, then press and hold the "D" key while re-booting. If your MacBook is reporting a problem, you'll find it that way. You'll receive a reference code which you can lookup on Apple's website. However, I have found that many hardware issues are not reported.

Unfortunately, I think you may need to take a trip to an Apple Store or Apple repair shop.

这个答案有帮助吗?

得分 0

评论:

I've been asked to try to troubleshoot/repair a Macbook Pro 13" Retina (Early 2015). The keyboard does not work on the thing (except power on/off button) the power on/off button works perfectly besides that when i shutdown the device and try SMS it also works on my internal keyboard, the trackpad mouse does work as well. If I plug in a USB keyboard, that works. I bought and replaced a keyboard ribbon cable as that seems to be the most common issue causing this symptom, but it has not helped. I'm really not all that familiar at all with Macbook repair. I tried to connect external usb keyboard . and do SMC and PRAM reset but nothing has changed.

Anyone else have any ideas? I just hate to spend money on parts that may or may not fix the issue.

完成的

添加一条评论

Seems many have this issue. Me too. But I got to find my issue to be a glitchy connection of the trackpad cable. So I have now added extra padding to the shield to make it firmly pressed towards the motherboard. And keyboard and trackpad is working once again.

So basically follow this guide

https://www.youtube.com/watch?v=FzcBL1NB...

See the shield in the middle of the motherboard, That is the one that needs extra padding to press down (or up when you turn the computer around).

这个答案有帮助吗?

得分 0

评论:

@Fredrik Borlie - Sadly the 13" model uses a different arrangement than the 15" model which is what the vid is about.

In this model the keyboard and trackpad cables are independent of each other. The more likely condition is a failing battery pressing on the keyboard ribbon cable.

完成的

@danj I was lucky then that my mbp 13" mid 2015 did have this config.

完成的

@fborlie - You then had a different series, not an early 2015 model. Review the guides.

完成的

添加一条评论

添加你的答案

Maciek Pikuła 将永远感激不已
浏览统计数据:

过去的24小时: 5

过去的7天: 47

过去的30天: 209

总计 4,164