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This device is the AmazonBasics 8-Sheet Strip-Cut Paper, CD, and Credit Card Shredder

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unit stopped in mid shred

stopped in the middle of shred. unit will not run in either direction. overheat light not lit. envelope contained plastic coated paper

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Generally your best bet to clear a jam like that would be to unplug the machine, and pull on the paper from the underside until it comes free.

I hope this helped,

Charlie B

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