跳转到主内容

HP's notebook comes with an Intel Core i5 processor, Nvidia Quadro K1000M GPU, and a HD+ display . This high functioning mobile workstation was released in 2012.

9 个问题 查看全部

HP laptop keyboard. Some keys not working as expected.

HP 8470w. Keyboard key "k" not responding. SHIFT keys producing "z" and "q", respectively. After problem arose, BIOS has been updated, but did not solve the problem. External USB keyboard works.

回答此问题 我也有这个问题

这是一个好问题吗?

得分 1
2条评论

No liquid spilling on keyboard, and the laptop has not been dropped. However, I should mention that Windows 10 crashed (possibly because the harddisk was full during a software update) about a year ago, and the laptop has been without power for almost a year. Soon after the crash I was able to boot a Linux OS from DVD, and did not notice a keyboard problem. It was after a year without power that I discovered the keyboard problem during reinstall of Windows 10. The keyboard problem now also exists when booting the same Linux OS which worked a year ago. So I thought some BIOS/firmware data might have become corrupt during power down, and updated the BIOS. It should also be mentioned that the harddisk has been taken out a couple of times, so, a possibility could be that some mechanical stress has loosened keyboard wire connectors, although I cannot see how that is likely to happen, considering the location of those wires.

完成的

I have sort of the same problem! I had the problem suddenly in windows 7, than i switched to windows 10 and it was gone. A week has passed and now it is suddenly back. Hope anyone knows anything

完成的

添加一条评论

4个答案

最有帮助的答案

@kloader replace the keyboard. Until you have a know-good starting point, everything will only be a guess. Here is the guide for it HP Elitebook 8570w Keyboard Replacement

这个答案有帮助吗?

得分 2
添加一条评论

Must be a regional setting. Check if the wrong keyboard layout is selected. Most common is US international, check the keyboard layout of your laptop if That's your layout. Some countries use a different layout, but it requires a corresponding keyboard.

这个答案有帮助吗?

得分 0
添加一条评论

I would say that Eelco has the most likely solution. However, it's also possible that you have a bad keyboard. Has anything ever been spilled onto the keyboard, such as coffee or cola? Has the laptop ever been dropped? Have you ever disconnected the keyboard's cable from the motherboard, then reconnected it? Something may have gotten damaged in the process -- perhaps one of the tiny clips which holds the keyboard cable in its socket.

这个答案有帮助吗?

得分 0
添加一条评论

Try going to device manager and double click keyboard then right click and uninstall then restart ur pc or laptop

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

KLoader 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 6

过去 30 天: 31

总计 16,131