How to access pump on Washing machine? Hotpoint htw200askww
My Hotpoint washing machine (model htw200askww) isn't draining or spinning. I've manually drained it and am attempting to get to the pump to see if it is the problem. However, I'm not sure how to access the pump. One online guide said it would be easy to see and access after the drain hose panel is removed, but not in my case. Another showed it's easy to access by taking off the front panel entirely, but mine is fully attached (one piece of metal wraps around three sides). I haven't been able to find an actual diagram of my model.
Can anyone help? Thank you.