it says its connected to the internet but it really isnt.
i factory reset my acer. when it was finished and ready to go it says its conected but really it isnt. what should i do?
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Check to see if it is connected to the correct wifi hotspot.
If you previously connected to a wifi router with password, and you reset the computer, it would have lost the password. It may then connect to some random wifi hotspot near you that has no password.
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Thank you. I did check to see. and i ended up putting the password in again and still nothing. it says its connected though.lol
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This may sound like a dumb question, was the internet working before you did the factory reset?
There are many things that be causing your problem.
-I would first check to make sure your internet connection is really working.
Are other computers connected to the same router or access point able to get on the internet?
Sometimes the icon or network description can be misleading if you are connected to a network, but the network is not connected to the internet.
-If other devices using the same internet connected network are able to get on the internet correctly I would start checking the drivers. Check the device manager and see if any of the network adapters have a warning symbol or exclamation point next to them. If so they driver needs to be installed.
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