Mac didn't start. I...fixed...it? still won't start.

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MacBook Pro（13 英寸，配备 Retina 显示屏2015 年初期）

2015年3月更新的 13 英寸 MacBook Pro 配备 Retina 显示屏，型号为A1502，采用第五代英特尔酷睿 i5 和 i7 处理器，并配备 Force Touch触控板。

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Caroline @carolinakai

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发帖于: 2018年4月4日

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Mac didn't start. I...fixed...it? still won't start.

Long story.

My Mac crashed and wouldn't turn on. I've had this issue before, so I tried to go through the whole force start thing, but it still didn't work. I did a bit of research and ended up running an fsck repair. the issue was the volume which after a few attempts, repaired itself along with another thing which I can't remember. but it repaired itself.

It still didn't go to the user login page, so I kept restarting it until I finally got into the Disk Utility. NOTHING there worked except running first aid.

now everything is fine. volume is okay. internal physical disk is okay. External disk is okay.

but it still won't take me to the user login!

I had the opportunity to erase the disk completely, but that operation failed and now I can't find the disk and the recovery disk along with an external drive I had are completely locked.

help help help!

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DanJ @danj 声誉积分: 496.9千 Self employed contract worker 35 339 974 · Answer 1 · 2018-04-04T16:59:20-07:00

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DanJ @danj

声誉积分: 496.9千

Self employed contract worker

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发帖于: 2018年4月4日

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Your system didn't come with any disks. I do recommend once you get things going to create an install thumb drive so you have what you need in case the problem happens again.

OK we're still stuck on a boat without a paddle! Now what??

Not to fear Apple give us a second option here. First you'll need to have access to the internet either via Ethernet or WiFi. What you'll do here is connect to Apples internet recovery server to install the OS.

When you restart your system press: Command (⌘)-R then arrow down to 'Reinstall macOS'

Reference: How to reinstall macOS See if that works!

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done that already. i guess it's the recovery HD that's locked, not a disk. it connects to the internet and prompts me to install but the HD is locked. and my external drive should've had time machine backups on it but they aren't showing up.

由 Caroline 完成的 2018年4月4日

Is this a used system?

由 DanJ 完成的 2018年4月4日

yes it's used

由 Caroline 完成的 2018年4月5日

Why I ask is I'm wondering if the pervious owner iCloud locked your system on you remotely. This could explain why you're having problems here.

I think you'll need to visit an Apple Store to see if they can help you.

由 DanJ 完成的 2018年4月5日

alright thanks. that was my conclusion as well

由 Caroline 完成的 2018年4月7日

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MacBook Pro（13 英寸，配备 Retina 显示屏2015 年初期）

Mac didn't start. I...fixed...it? still won't start.

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