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Repair guides for Samsung Galaxy J3 smartphone.

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Why is my phone stuck on the turning on screen?

My phone froze randomly, so I turned it off and then on again. Then it got stuck on the turning on screen, with the pulsating Samsung logo. I tried to turn it off again and charging it, but nothing happened.

It's been doing that for two and a half hours.

I know it can't be because it's old because I got it like three months ago.

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Ok this is what you do cuz this happened to me press and hold the power button and volume down button at the same time and that will do a hard reset without deleting your data

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Thank so much!

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Annelies 将永远感激不已
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