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The Kenmore 110 Series is an easy to use home Washing machine created by Kenmore.

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Kenmore Washer Model 110.21302012 wont spin

Our Kenmore washer model 110.21302012 will not spin. I put it on Drain/Spin mode and select start. Looking at it from the bottom, the syncronous motor starts clicking for about 10 seconds or so and the the motor turns the pulley about a quarter turn and then stops. If you wait a little longer it will repeat that cycle. Although the belt should be replaced, I dont believe thats the case. I do have a video of what its doing if that would help. Any help would be appreciated. Thank you.

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This one is not al ways correct. However. I am the Technician, all of above ..first un..plug, then manually spin drum. By hand, now , since the washer must be on its side get the light and I serve if any oil and worst case rust is on floor, finally. Flashlights on the gears and transmissions, oil or rust is a system of a blown tranny. Stick to the facts of its older fill in the blanks.E F. Detwiler & son.

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@campin8tor see if this diagnostic mode will work for your washer as well. Follow these instructions to get into the diagnostics mode. Let us know what it shows. It is possible that your shift actuator ,which contains the RPM sensor, has failed. Of course make sure that the pulleys and belts are actual tight and working.

Update (03/11/2018)

That would be error code F5E1 which would be a lid latch error. Next one is F7 E5 which is a shifter failure. F7E6 which is a failed RPM sensor. All of this appear to be a shift actuator issue. I'd start by unplugging the washer for 5 minutes then plugging it back in to see if the error persists. If the error disappeared and the washer works then a hard reset was all that was needed. If it does not, check the wiring harness plug at the motor to make sure it is properly connected and the wiring is good. Ultimately, I believe this to be a shift actuator failure.

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Hi @oldturkey03 thank you very much for responding and providing the instructions to get into diagnostic mode.

Here are the results of this:

sensing light on - rinse light on - cycle complete light on (F5)

sensing light off - cycle complete light on (E1)

sensing light on - rinse light on - spin light on - cycle complete light on (F7)

sensing light off - rinse light on - cycle complete light on (E5)

sensing light on - rinse light on - spin light on - cycle complete light on (F7)

sensing light off - rinse light on - spin light on (E6)

I tried to translate the lights to the codes but if you could double check and decipher that would be appreciated.

As for the pulleys and belt, they seem to be tight but looks like the belt needs replacing so I grab a belt as well and replace when I get the other necessary parts (assuming it makes cost sense)

Thank you again for your help!

-Jeff

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@campin8tor what is the exact model number of your washer?

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@oldturkey03 the exact model of washer is: Kenmore Washer Model 110.21302012 . I just unplugged the washer to let it sit. I will plug back in and see what happens. Is this the right part number for the actuator Whirlpool W10006355 Actuator. Thank you again for your help!

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@campin8tor yes that looks like the right one. this video https://www.youtube.com/watch?v=O83LlVs6... should help with the repair.

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@oldturkey03 Ok I plugged it back in and tested the unit I got the same results of the clicking of the actuator. I then went into the Diagnostic mode and it had the same 3 error codes. So sounds like I will proceed with the ordering of the actuator and see if that resolves my issue. Hopefully it does. Again, thank you very much for your help! I will let you know how it goes!

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