跳转到主内容

The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

368 个问题 查看全部

Camera Unknown error when picture taken

Hi,

Got a confusing issue with the rear camera on a galaxy s7 edge.

This is a new flash of the OS

Nothing has been installed on the device as yet.

I can take pictures with the front camera no problems. . On the rear camera I can view what it's looking at and it will focus too but when I've taken a picture it comes up with an unknown error then the phone restarts.

I've reflashed the firmware for this model as well as clearing the cache.

Could this be a camera issue?

回答此问题 我也有这个问题

这是一个好问题吗?

得分 1
1条评论

I've tried a new camera and it saying warning. Unknown error but it doesn't restart

完成的

添加一条评论

2个答案

最有帮助的答案

Do you have microSD card inserted? Maybe it's trying to write to the memory card but fails because it may be faulty?

这个答案有帮助吗?

得分 1

1条评论:

No, no SS card at all

完成的

添加一条评论

I had this problem on a couple different S7 devices in my shop. Almost always after a device wipe. I tried a lot of aftermarket replacements and none of them worked. What DID work was replacing the rear camera with one from another S7 I got that was run over by a truck so they actually just donated it to my shop after I recovered data.

I searched a lot around on troubleshooting resources and kept ending up with it being a firmware issue with the camera itself

这个答案有帮助吗?

得分 0

3条评论:

I tried a new camera today from my supplier and it still the same.

Very odd

完成的

Yeah, those cameras have given me quote a few issues, like I said if you can find a trashed S7 maybe try that camera?

完成的

i have the same problem, camera unknown error hp restart. When i send my S7 edge to Samsung Service Centre, they said, its the motherboard problem and i have to replace it.

完成的

添加一条评论

添加你的答案

Jaymie 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 0

过去 30 天: 0

总计 1,194