Xbox one disc drive malfunction

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Xbox One

微软第三代Xbox游戏机于2013年11月22日发布。

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George A. @pccheese

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发帖于: 2018年2月10日

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Xbox one disc drive malfunction

I finally reformatted one of Xbox hard drives I had sitting on my shelf. I install it, I boot it up, and I go through setup to make sure everything works and resale it.

Then I inserted a Blu-ray. It made a strange noise after the disc was already in, like it still was trying to feed. It doesn't register a disk at all. So I opened it up and that's exactly what is happening. But the drive still detects a disc is because it lets me eject. So I opened it up:

@tronicsfix @tomchai either of you know if this looks normal, and is this a regular problem?

Here's the video of the noise and roller:

Is this the slider?

perhaps the belt gets greasy somehow and loses traction.

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@tronicsfix I could really use your help if it's not too much trouble.

由 George A. 完成的 2018年2月15日

Hi actually you can remove the upper case of the drive. Unclip the black faceplate from the case and slide the whole mechanism out of the front. Observe the lever mechanism on the top, take a video so we can see as well.

由 Tom Chai 完成的 2018年2月19日

That's great! I might have to make a opening video of this thing.

由 George A. 完成的 2018年2月20日

Stick a cotton bud in it and go side to side cleans the gunk of . Or hold disk let it try pull it in . Pull disk out clean disk and keep doing until the roller doesn’t leave residu on disk . Worked a treat on mine

由 neonwt 完成的 2018年7月9日

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Tom Chai @tomchai

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The laser sled seems to have run up to dead end, which usually shouldn’t happen for most normal disc drives, so I guess the noise comes from the sled motor, maybe the sled zero position reset switch is broken and the motor keeps trying to run it towards the center.

Maybe power it on with the bottom lid open to verify this?

I haven’t actually opened up an Xbox one disc drive, this is only based on experience of other models. However opening up the mechanism and see how it is running helps with determining the problem.

Update 1: I opened up the drive and this is the actuation video of a good drive, notice the white slider moving vertically.

Ifixit video is not working so I added YouTube link to the video.

https://www.youtube.com/watch?v=xIB_VXDg...

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I already did that. I suspected the same, but the disc feed roller just keeps rolling once the disc is loaded, and stops after a few seconds. It's like it doesn't know a disc loaded.

由 George A. 完成的 2018年2月10日

Oh yeah, it just reminded me, if I leave the disc loaded, it may do it again randomly. I'm trying to figure out the disc loaded sensor.

由 George A. 完成的 2018年2月10日

Something's definitely jammed inside of it. The plastic shield isn't going up like on this other XB1 I just fixed. I hope this is a common issue that can be fixed without needing to buy anything.

由 George A. 完成的 2018年2月10日

Based on my experience with PS4, which should have similar type of drive, the main disc load/unload mechanism should be on the upper half of the drive. Make sure you disassemble and reassemble the drive in unloaded state, the parts usually align themselves in unloaded state, it is difficult to assemble everything in loaded state and not have them jammed into each other.

由 Tom Chai 完成的 2018年2月11日

Hmm. Does the PS4 disc drive look like the one in my pictures? It's a LiteOn DG-6M1S.

由 George A. 完成的 2018年2月11日

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@tronicsfix I could really use your help if it's not too much trouble. — George A.
Hi actually you can remove the upper case of the drive. Unclip the black faceplate from the case and slide the whole mechanism out of the front. Observe the lever mechanism on the top, take a video so we can see as well. — Tom Chai
That's great! I might have to make a opening video of this thing. — George A.
Stick a cotton bud in it and go side to side cleans the gunk of . Or hold disk let it try pull it in . Pull disk out clean disk and keep doing until the roller doesn’t leave residu on disk . Worked a treat on mine — neonwt
I already did that. I suspected the same, but the disc feed roller just keeps rolling once the disc is loaded, and stops after a few seconds. It's like it doesn't know a disc loaded. — George A.
Oh yeah, it just reminded me, if I leave the disc loaded, it may do it again randomly. I'm trying to figure out the disc loaded sensor. — George A.
Something's definitely jammed inside of it. The plastic shield isn't going up like on this other XB1 I just fixed. I hope this is a common issue that can be fixed without needing to buy anything. — George A.
Based on my experience with PS4, which should have similar type of drive, the main disc load/unload mechanism should be on the upper half of the drive. Make sure you disassemble and reassemble the drive in unloaded state, the parts usually align themselves in unloaded state, it is difficult to assemble everything in loaded state and not have them jammed into each other. — Tom Chai
Hmm. Does the PS4 disc drive look like the one in my pictures? It's a LiteOn DG-6M1S. — George A.

Jacob @jt11505 声誉积分: 107 3 · Answer 1 · 2018-02-11T16:03:10-07:00

Jacob @jt11505

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I had a similar problem. Try to hold the console at about a 50° angle and insert a disc.

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Hello my Xbox one s doesn't pull in my games discs can anyone with knowledge of how this can be fixed easily kindly help

Please

由 Billy Malapane 完成的 2019年7月2日

Tipping the console at an angle worked for me. Thank you Jacob. I had to tip it about 80 degrees so that the disk drive was nearly facing straight up, but it worked after hard reset and many tries of ejecting and reinserting...

由 tetreaulttj 完成的 2019年10月13日

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Ed loman @nightdemon333 声誉积分: 13 1 · Answer 2 · 2018-10-08T22:05:07-07:00

Ed loman @nightdemon333

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The lower slide lock is off by a tooth, meaning it detects the disc is not seated correctly. Try detaching it from the pins and set to the lowest tolerance.

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Cameron Thomas @camerontho22171 声誉积分: 1 · Answer 3 · 2020-01-11T16:56:35-07:00

Cameron Thomas @camerontho22171

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I thought I had the same problem with gears or the roller that slides the game in. Once taken apart I realized the clicking noise is coming from the actual laser reader not sliding up and down properly, or just simply not working. Anybody know any hacks I could do to my laser reader so it can read the games?

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Nah. Now you are facing a proper optical-electronical-mechanical problem. It is unlikely a random hack will work

由 Tom Chai 完成的 2020年1月11日

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Thiago Martins Amaral @thitoro 声誉积分: 1 · Answer 4 · 2020-03-29T12:52:57-07:00

Thiago Martins Amaral @thitoro

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发帖于: 2020年3月29日

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hello. I have the same problem in my Xbox one S but this is passing when I don’t use disc… Do you know what I do to resolve that?

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Craig Donnelly @doggs 声誉积分: 1 · Answer 5 · 2021-03-12T08:36:10-07:00

Craig Donnelly @doggs

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发帖于: 2021年3月12日

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This noise come from the sensor, the flex cable sometimes comes off the sensor pads when taking the drive apart or when the sensor goes bad change or reconnect the sensor and you can fix this problem

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Xbox One

Xbox one disc drive malfunction

Update (02/11/2018)

Update (02/18/2018)

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