How to Replace Printer Rollers

When I use the document feeder to copy anything, the printer puts a 1/2" white

stripe down the page, about 1 3/4" from the left-side of the page. I have cleaned

and lubricated the rollers. I have also cleaned the scanner glass, glass strip,

the white backing under the scanner lid, and the white strip under the lid. It

is still doing it. Do I need to replace the rollers? If so, which ones and

where can I buy them as well as instructions on how to do it? Can this printer

be serviced anywhere? If so, where? Other than this problem, this printer

works great, and I have a lot of printer cartridges left, so I'm hesitant to

get rid of it.

Product Name: HP OfficeJet Pro 8500A Premium e A910n

Product #: CM758A

Operating System: Windows 10 (64-bit)

Bought: June 26, 2011 at Staples

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