I have an HP Envy 15. Every time I unplug the computer from the outlet it dies within a minute or so. At first I m thinking dead battery but I just got a new battery today and my computer says it s fully charged but when I unplug the laptop from the wall it still dies. Any other suggestions to what it could be?
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Hi,
Try running (or downloading, installing and running) the HP Diagnostic Test Software Component Tests - Power Tests to see what results it gives.
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