跳转到主内容

The ZTE ZMax Pro is identified by its black color, rear fingerprint sensor and its model name, Z981, which can be found under the rear case.

133 个问题 查看全部

Cant download app please help

I have a ZTE Majesty Pro LTE the Google Play Store on it is acting up. I cant download anything it keep saying Can't Download App and I just got this the other day... Please help and I was thinking could a factory reset help..

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 1
4条评论

I have a ZTE smartphone and cant download apps please help

完成的

Hi @avajean ,

Have you tried the suggestions in the Chosen Solution below?

Can you access the internet OK otherwise?

What is the model number of your ZTE phone?

完成的

yes I've checked just about everything on this phone am about to toss it if I can't get help to figure it out

完成的

My sister tryed to get on it and with so many bad passwords it reset and it won't download anything I've even tried getting them on the internet and it won't work I've tried downloading every app I could think of but nothing I've tried to reset it again but nothing

完成的

添加一条评论

2个答案

已选择的解决方案

Hi,

Can you access and download content from the internet OK?

If so check that the Play Store app is up to date.

Go to Play Store > Settings >scroll down to Build Number > tap to enter. If there is an update available follow the prompts.

Once update has been completed try again

这个答案有帮助吗?

得分 4

1条评论:

Thanks I went ahead and did a factory reset that helped....

完成的

添加一条评论

do a factory reset and it should not have a problem

这个答案有帮助吗?

得分 0

1条评论:

ZTE will not download and I do not want to do a factory reset

完成的

添加一条评论

添加你的答案

raff jones 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 1

过去 30 天: 7

总计 7,535