声誉积分: 109
2
2
When I turn it on I get 2 vertical lights, then a cross of 4 lights, and this repeats....
It's not connecting to the internet, and not responding to any questions
This started about a week ago. For the previous 6 months it has been ok
I suspect its a software update problem. Can you help me?
声誉积分: 661
6
9
3
Each of these won’t take more than a few minutes at most, so when Google Home doesn’t respond:
Press the microphone mute button to see if Google Home was muted accidentally.
Unplug Google Home before waiting at least a minute to plug it back in.
Gently blow on both black dots on the top of Google Home, and then wipe the top with a soft and dry
Perform a factory reset by pressing and holding the microphone mute button for 15 seconds until you hear the confirmation from Google Assistant. A factory reset will clear all personal data from Google Home.
这个答案有帮助吗？
声誉积分: 133
1
1
I had the same issue with my Google home.
But after updating my home address, its work like a charm. Update your as well:
Open the Google Home app on your Smartphone → Tap on the hamburger → More settings → Google Account settings → Update Personal info.
If this solution does not work for you, then try some other fixes to solve Google Home not responding problem.
这个答案有帮助吗？
The new google home update crashes upon setup. I have Android 4.4.2 so it "should" work. Jimmycurk@gmail.com
声誉积分: 25
1
Chinese troep. Ik heb het probleem niet meer. Ik heb het in de vuilnis gegooid
这个答案有帮助吗？
过去 24 小时： 1
过去 7 天： 3
过去 30 天： 16
总计 24,413
7条评论
Could you take some pictures of both lights?
在已经存在的问题里加入图片
由 George A. 完成的
I have the same problem but I have no lights whatsoever on mine
由 b-lloyd2@sky.com 完成的
lights turn on but alexa doesn’t speak
由 aamericofr 完成的
My Google Home is not working
由 luletapz 完成的
Google home says it's not connected to the internet
由 Dennis Brady1717 完成的
显示更多的2条评论