shut down when charger disconnected

@jhb , Joe, It is possible the battery is faulty. Try a reset, disconnect charger and remove battery, press and hold power button for 10 seconds, and leave the laptop for a couple minutes. Then reconnect the battery and charger, and try booting it. You can also check the battery perhaps with a DVOM to see if it is holding much of a charge while it is out. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

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My laptop shows the battery is at 100%, but the orange light doesn't come on. Laptop works fine when plugged in, but only green light is on, not the battery charging light.

由 Mary Bennett 完成的 2021年12月31日

@Mary Bennett

Hi Mary,

You have just attached a "Comment" to an over 4 year old question.

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and ask a new question stating computer make and model number which will be marked on a label on the underside of the computer. This is very important in order for us to accurately help you.

由 mike 完成的 2022年1月1日

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My laptop shows the battery is at 100%, but the orange light doesn't come on. Laptop works fine when plugged in, but only green light is on, not the battery charging light. — Mary Bennett
@Mary Bennett

Hi Mary,

You have just attached a "Comment" to an over 4 year old question.

For a better result try going to this page:

https://www.ifixit.com/Answers

and click on "Ask a Question" on the top right of the screen

and ask a new question stating computer make and model number which will be marked on a label on the underside of the computer. This is very important in order for us to accurately help you. — mike

Toshiba Satellite C655D-S5200

shut down when charger disconnected

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