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Phone stuck at T-Mobile screen

Okay so, this happens to me every few weeks and it's really bothering me

So every few weeks, all my apps just crash at once. If I restart my phone it just gets stuck at the T-Mobile screen.

I believe this is because of a failed root that I attempted to do with no knowledge, (no i dont remember the root details) but it really bothers me. Once I factory reset it fixes again but I don't want to keep doing this, can someone help me?

Btw I don't have a lot of knowledge on android phones so hang with me if I seem stupid.

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Android viruses are very low profile and users are unsuspecting. However, malware infects a huge percentage of phones. Try installing Malwarebytes, Glary utilities, and (if you like) McAfee. Have them each do a scan.

Hope this helps.

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hamilt2n , You maybe should try factory reset one more time and then watch what you are loading on the phone, Apps etc. as something you are downloading onto the phone could be causing the problem. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

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I've tried not using my backups, it still doesn't work. I think my only solution is to deal with it, as it may be a hardware problem but I don't think so, as it works just fine otherwise

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Hi I have recently had the same issue on my phone if you have a warranty they will give you a new one unless you want to purchase a new logic board which is about as much as the phone cost but try checking the warranty and seeing if they will give you a new one.

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Well, my parents cancelled my insurance on my phone a week before this happened, just my luck :/ Walker Young

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