Trackpad clicking but not moving

Question

2010年末 MacBook Air 11"

162 个问题查看全部

matmat @matmat65568

声誉积分: 11

3

1

发帖于: 2017年2月22日

更多选项

Trackpad clicking but not moving

Hi all,

I have a late-2010 Macbook Air that suffered liquid spill a while back. I have replaced the logic board and it brought it back to life, to one exception: the trackpad is only partially working. The click functions normally, but I can't get the trackpad to actually move the cursor, although I am able to do it with a mouse.

I tried replacing the trackpad, but I accidentally got a 2011 trackpad, however, the problem is exactly the same as with the original trackpad: clicking but not moving. I also tried replacing the ribbon cable (making sure I got the 2010 model this time), but it still is doing the same thing (whether I use the old or new trackpad).

At this point I don't know what could be causing the issue. Does anyone have any clue?

Thank you!

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 0

添加一条评论

1个答案

已选择的解决方案

Reece @reecee

声誉积分: 34.8千

eFix Ltd (UK)

8

52

62

发帖于: 2017年2月23日

更多选项

Try a 2010 trackpad. Air trackpads are slightly different between years, and usually the click will work but it will not move, if you try the wrong year.

Try this first with the working cable.

这个答案有帮助吗？

是否

得分 2

6条评论:

Thanks Reece.

I got a new replacement for the trackpad (2010, should be the right match) and installed it, but somehow it's not making any difference. Still clicking but not moving.

I tried new cable and new trackpad... what else could it be?

由 matmat 完成的 2017年3月4日

The components definitely have the same writing and positioning as the original 2010 trackpad?

The only other thing it could be is the logic board, or an issue with the OS. Hold alt on boot and see if the mouse is moving.

由 Reece 完成的 2017年3月4日

Yes the components are exactly the same. I doubt that it has anything to do with the OS, because I recently did a clean install of the Mavericks, and it hasn't changed the problem. Also I had briefly installed Sierra and the problem was the same. Went back to Mavericks since then. Nothing different if I hold Alt on boot.

So it sounds like it can only be the logic board? That's a bummer, since this is already a replacement, that was supposed to be tested and working. Is there a way to fix this issue without replacing the whole board?

Thanks!

由 matmat 完成的 2017年3月5日

The only way would be by replacing the soldered components causing the issue. I would honestly just send it back to where you got it from, trackpad issues not caused by the cable or trackpad are usually miserable, and most likely related to the CPU.

由 Reece 完成的 2017年3月5日

Unfortunately I bought that logic board well over a year ago, too late to return it.

Does that mean that getting yet another logic board is my only alternative?

Is there any way I can test it to localize the problem and be 100% sure?

由 matmat 完成的 2017年3月6日

显示更多的1条评论

添加一条评论

Thanks Reece.

I got a new replacement for the trackpad (2010, should be the right match) and installed it, but somehow it's not making any difference. Still clicking but not moving.

I tried new cable and new trackpad... what else could it be? — matmat
The components definitely have the same writing and positioning as the original 2010 trackpad?

The only other thing it could be is the logic board, or an issue with the OS. Hold alt on boot and see if the mouse is moving. — Reece
Yes the components are exactly the same. I doubt that it has anything to do with the OS, because I recently did a clean install of the Mavericks, and it hasn't changed the problem. Also I had briefly installed Sierra and the problem was the same. Went back to Mavericks since then. Nothing different if I hold Alt on boot.

So it sounds like it can only be the logic board? That's a bummer, since this is already a replacement, that was supposed to be tested and working. Is there a way to fix this issue without replacing the whole board?

Thanks! — matmat
The only way would be by replacing the soldered components causing the issue. I would honestly just send it back to where you got it from, trackpad issues not caused by the cable or trackpad are usually miserable, and most likely related to the CPU. — Reece
Unfortunately I bought that logic board well over a year ago, too late to return it.

Does that mean that getting yet another logic board is my only alternative?

Is there any way I can test it to localize the problem and be 100% sure? — matmat

2010年末 MacBook Air 11"

Trackpad clicking but not moving

1个答案

添加你的答案