跳转到主内容

Black color ist not printing correct

Hi there,

My printer does not print straight black lines anymore. All other colors are straight printed.

If I print the quality report the black Box looks horrible. No straight lines, not all of the box is printed black.

Do you have any suggestions, what I cold do?

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 0
1条评论

I have got an answer from the hp Support how to get to the secret support menu.

There I should make a semi reset of the printer. Unfortunately without any success.

完成的

添加一条评论

2个答案

已选择的解决方案

Hi @gotti123456 ,

Way out thought.

Check if your printer settings are set up for bi-directional printing. If so disable it and see if it helps.

这个答案有帮助吗?

得分 1

2条评论:

How could I check this?

完成的

Hi, Apologies, I cannot find if your printer supports bi-directional printing. (That means that it prints in both directions i.e. when travelling from left to right and right to left.This is done to speed up the printing process.)

If it is available it should be somewhere in the printer preferences area.

完成的

添加一条评论
最有帮助的答案

Have you tried aligning the printer?

Here are the instructions according to the HP user manual:

To align printer from the printer display:

1. From the Home screen, touch the Settings icon, and then touch Tools.

2. On the Tools menu, touch the down arrow to scroll through the options, and then touch Align Printer.

3. Follow the instruction on the screen.

To align printer from the printer software:

On Windows:

a. From the Start menu on your computer, click All Programs, click HP.

b. Click the HP Photosmart 5520 series folder, click HP Photosmart 5520 series.

c. Under Print, double-click Maintain Your Printer.

d. Under the Device Services tab, double-click Align Printheads.

On Mac:

a. Open HP Utility

b. click Align and then click Align again.

这个答案有帮助吗?

得分 2

4条评论:

I already tried all The maintenance programs several times without any success. Lines are still not straight and the box is not correct filled with the Black color.

完成的

Hi,

Just verifying that you have done the following.

1. Checked the Black cartridge ink level is sufficient,

2. Checked the Black cartridge vent area is not clogged.

3. Done a printhead clean.

Here is a link that shows you how.

http://support.hp.com/au-en/document/c03...

完成的

Yes I also tried this several Times without any Access.

完成的

Even the HP support has no idea, was the Problem is :(

完成的

添加一条评论

添加你的答案

Michael 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 1

过去 30 天: 3

总计 509