Why is my hdd work whit USB3 but dose'n work with USB2?

Question

Western Digital My Passport

Western Digital My Passport Drive. USB 3.0 Portable External Hard Drive.

72 个问题查看全部

sajad eng @sajadeng

声誉积分: 1

发帖于: 2016年9月18日

更多选项

Why is my hdd work whit USB3 but dose'n work with USB2?

Hi

When I connect my "WD my passport" external hdd to usb2 port, it dos't work and show "USB Device not recognized" erorr . but in USB3 port, show thats Erorr but I can open it and see my File!!!

回答此问题我也有这个问题

这是一个好问题吗？

是否

得分 0

1条评论:

Hi, USB3 ports can supply more power to a device than USB2 ports but it still seems as though there is a problem with the HDD. Try to determine if it is the PC or the HDD by trying it in another PC (both USB2 and USB3) and see what happens.

由 jayeff 完成的 2016年9月18日

添加一条评论

1个答案

Hi, USB3 ports can supply more power to a device than USB2 ports but it still seems as though there is a problem with the HDD. Try to determine if it is the PC or the HDD by trying it in another PC (both USB2 and USB3) and see what happens. — jayeff

Andrew Powers @andrewpowers 声誉积分: 97 3 · Answer 1 · 2016-09-18T18:00:03-07:00

Andrew Powers @andrewpowers

声誉积分: 97

3

发帖于: 2016年9月18日

更多选项

That is very strange, however let's try to fix the problem.

Would you try to go to the manufacturer's website of the computer, look for Support/Drivers and enter your model number. After that look for a download(s) and download a "Chipset" or "USB" driver package, and install that. Reboot and see if the issue persists.

If it does, it may be a problem with the computer itself and you should contact the manufacturer if it is still under warranty.

这个答案有帮助吗？

是否

得分 0

添加一条评论

Western Digital My Passport

Why is my hdd work whit USB3 but dose'n work with USB2?

1个答案

添加你的答案