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Released 2015, identified by model number Z812.

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won't turn on and red light is on

won't power up, but the red light is on

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James, You may have accidentally hit a combination of buttons by accident, putting phone in a locked up state. Try holding the power button for up to 15 seconds to restart the device. If no luck, try recharging with known good charger, if it does not power up after recharging could be faulty battery. Check the attached links,instruction and guides to help in diagnosing why ZTE will not turn on, Good luck

"I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=LY5ltw1X...

http://www.cellphones.ca/answers/my-zte-...

http://www.cellphones.ca/answers/what-do...

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7条评论:

i know this is an old post but the power button for 15 seconds worked for me. thank you Mr L Pfaff

完成的

JUNIOR Betancourt, thanks for replying back, good to hear your up and running.

完成的

Worked for me too! Many thanks

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1. Pressed button down to hold it for 15 seconds

2. Heard a click but continued to count until I counted to 15

3. Released button

4. Waited 3-5 seconds, pressed power button

5. Watched by computer turn on!

Thank you

完成的

Thank you i was locked out of my phone for 5 hours thank GOD i came across this post because i was not looking forward to buying a new phone

完成的

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