跳转到主内容

Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

144 个问题 查看全部

My touch screen is unresponsive after dropping my phone

I have an 8 month old Samsung Galaxy Grand Prime smartphone. It has worked fine until I dropped it a few nights ago. Now all of a sudden the touchscreen doesn't seem to be working correctly... It will lag or stop responding or respond erratically. I tried several fixes including taking the battery out, restarting, doing a TPS grid check,putting it in safe mode and uninstalling and reinstalling apps, etc. It is still not working normally. I need to know what to do. I do not have a service contract or insurance, bought the phone outright and use straight talk.

Thanks.

回答此问题 我也有这个问题

这是一个好问题吗?

得分 1

评论:

The digitizer was likely damaged from, the drop, are there any cracks on the screen?

完成的

Try taking it apart, unplugging the digitizer and use a bluetooth mouse to interact with the phone and see if the problem is fixed, if it is, replace the digitizer.

完成的

The screen isn't cracked.

I have no idea what a digitizer is or what that means lol.. I'm not very tech savvy.

完成的

I'd recommend taking this to a phone repair place, perhaps where you bought it? Usually they'd recommend the best option for you, or give you a replacement :)

完成的

A digitizer is another name for touch screen. LCD is the liquid crystal display that shows an image on the screen, it is sometimes separate from the digitizer and it is sometimes fused together.

Depending on what phone you have of course.

完成的

显示更多的1条评论

添加一条评论

1个答案

Thank you. I bought it at Walmart so taking it there probably won't work lol. I found a repair place though, I'm going to take it in tomorrow.

这个答案有帮助吗?

得分 0

评论:

Hope it works!

完成的

添加一条评论

添加你的答案

Jami 将永远感激不已
浏览统计数据:

过去的24小时: 7

过去的7天: 52

过去的30天: 252

总计 17,072