Phone wouldnt respond at all. couldnt turn it on. did advised reboot and got WARNING screen saying A custom OS can cause critical problems in phone and installed applications. If you want to download a custom OS, press the volume up key..otherwise press the volume down key. Neither work and now I have this screen frozen on phone....HELP PLEASE
:(
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Ok, Hold power + volume down and home button for 8-10 seconds then release. Hold the power button until you see the samsung logo and hope fully it will turn on successfully. Otherwise keep plugged in charging while in download mode.
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Thank you so much, my phone was dead, and I plugged it in, and that message immediately popped up. volume up or down didn't work, and I unplugged it hoping it would die again for 20 minutes but it didn't somehow.
Saved me from a heart attack.
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