Why won't my fire stick remote work?
Amazon Fire Stick TV Remote
Small media streaming device that plugs directly into your TV's HDMI port. Originally released by Amazon in November 2014. The latest version comes with a voice-activated remote.
If you are sure the batteries are not the problem, it seems some Fire TVs and Fire Sticks forget their remotes so they need to be paired again.
Here is how to pair a remote again.
When you first turn on the Fire Stick, hold down the "HOME" button on the remote for 10-20 seconds, then release.
This will normally pair the remote with the Fire Stick/Fire TV.
If this doesn't work, there is an app for Android and iOS on their app stores that turns your phone/tablet into a remote.
Took a while but I found a way, download the app on playstore for your phone to use as a remote then go to settings using your phone and then click on controllers and blue tooth devices, click on Add new remote then hold down your home button for 10 seconds and it will discover your remote again then use your phone to add that remote by clicking on it and your remote is working again... as long as batteries are good!
Sorry to hear your remote isn't working. Like David mentioned in the comments, we'll need a little more information about your problem to give you a specific solution. In the mean time, check out the troubleshooting page here for a list of possible causes and solutions.
Your Firestick is on, and you can see whatever screen is up in the Firestick on your TV....but your remote does not sync. Hold the home button for 30 seconds. Once you have done that, just turn your tv input back to TV, then turn it back to whichever HDMI connection it was on to see Firestick. Your remote should now be working. If not....replace the batteries and try this step again.
The batteries in my controller were dying so I changed them and then the remote stopped working. It couldn't be paired or anything. I found the old batteries in the trash and put them back in the controller, and it's working again. Perhaps this is a battery issue? We can only use amazon AAA's? It makes sense since amazon is the new ruler of the world.
In order to pair or re-pair your remote, download the Amazon fire stick tv remote app. You can use your phone to navigate the screen so you can pair the remote.
For the person who was stuck on the registration screen… if you press and hold the home button it will restart the fire stick. If this doesn't work unplug the fire stick for 30 - 60 seconds to force a restart.
Yes. Ive put in new batteries on upstairs and downstairs amazon remotes. I keep unplugging & plugging back in TV/Firestick/internet is working fine!
Last night downstairs TV worked but tonight Frozen screen. And Last night upstairs TV worked but tonight Frozen screen. This has been going on for almost 2 weeks. I’ve done everything amazon says to do. No my remote has done this in the past 1 or 2 years I’ve had them but not so consistently/random. Please, who can i call?