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An Android 4.4.2 smartphone released November 1, 2014.

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Can't get it to go into master reset mode

It just goes to the white page with Blu in black. I can't get it to go into the boot up page either. One day I got a text message and it just froze up......

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Hard Reset steps:

Step 1: First turn off your BLU smartphone.

Step 2: Release any SIM card and SD card on your smartphone.

Step 3: Press and Hold Vol+ key and the Power key 10 seconds. when your smartphone’s is vibrated release all held key’s.

Step 4: After some time you got system recovery mode Use Vol – key select wipe data/factory reset and press Power key to confirm.

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