Plagued with audio issues

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asus sabertooth 990fx r2.0

Dane Culp @daneculp

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发帖于: 2016年5月4日

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Plagued with audio issues

I have an asus sabertooth 990fx r2.0 and it is about a year old. My onboard audio has not been working for the past 4 months. I have to use a USB headset for any of the audio, the analog jacks dont work. I have tried everything, reinstalling drivers, reinstalling the OS (win10), Nothing works. and I have tried all the advice I could find online with no success. Now here is where it gets strange, The back panel and front panel audio dont work, and if I plug in a working internal sound card, it wont work. I tried 2 different internal sound cards and nothing. It seems like any analog jacks I plug in just dont work.

In the audio manager part of windows 10 under control panel, it shows 2 audio devices. It shows doth that are digital out, no analog options are available.

I an fairly experienced with all this and I know about installing and uninstalling drivers. and I have also tried every option in the audio manager system.

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did you ever figure this out? i have the same board and the same issue

由 Cary Young 完成的 2016年8月30日

Hi @Cary Young.

Wondering if a BIOS update might solve your problem. There have been 17 updates since the board was first released in 2012. Unfortunately Asus almost never gives much detail as to what the update does beyond "Improves system stability" There are a few exceptions especially BIOS Ver 0803 which says improves compatibility with Win 8 OS.

Here is a link https://www.asus.com/support/Download/1/...

由 jayeff 完成的 2016年8月30日

Hi! I have the same issue, did you manage how to solve it? I thinking in buy a off board audio card, but i see your comentary and so i give up. Thanks in advice.

由 Wilton Cesar 完成的 2016年11月7日

I had this issue and never fixed it. Luckily I use my Monitor for sound carried over HDMI but wanted to revisit this as it was bugging me. I have updated the BIOS twice over that time to newer versions and it never fixed it.

由 Gareth Woodall 完成的 2017年9月28日

Hi, with my SB X-fi it works fine since 1 y (Win7-64) !

today i tried again the onboard sound, HDMI works normal, but all analog audio without function!

I dont find any solution, so i do it again with the Soundblaster card.

it’s unbelievable that ASUS dont care about this, there are enough people have the same issue!

由 XX nü XX 完成的 2019年4月14日

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did you ever figure this out? i have the same board and the same issue — Cary Young
Hi @Cary Young.

Wondering if a BIOS update might solve your problem. There have been 17 updates since the board was first released in 2012. Unfortunately Asus almost never gives much detail as to what the update does beyond "Improves system stability" There are a few exceptions especially BIOS Ver 0803 which says improves compatibility with Win 8 OS.

Here is a link https://www.asus.com/support/Download/1/... — jayeff
Hi! I have the same issue, did you manage how to solve it? I thinking in buy a off board audio card, but i see your comentary and so i give up. Thanks in advice. — Wilton Cesar
I had this issue and never fixed it. Luckily I use my Monitor for sound carried over HDMI but wanted to revisit this as it was bugging me. I have updated the BIOS twice over that time to newer versions and it never fixed it. — Gareth Woodall
Hi, with my SB X-fi it works fine since 1 y (Win7-64) !

today i tried again the onboard sound, HDMI works normal, but all analog audio without function!

I dont find any solution, so i do it again with the Soundblaster card.

it’s unbelievable that ASUS dont care about this, there are enough people have the same issue! — XX nü XX

S W @avanteguarde 声誉积分: 48.3千 7 66 97 · Answer 1 · 2017-09-29T20:04:43-07:00

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S W @avanteguarde

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发帖于: 2017年9月29日

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Try a bluetooth USB dongle. Bluetooth's audio protocol and stack are independent of anything built into the motherboard.

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David Charnow @davidcharnow 声誉积分: 1 · Answer 2 · 2021-01-31T07:45:34-07:00

i am assuming you are running bios version 2901? I and hundreds of others have had this issue. you need to do a bios roll back. prepare a usb drive for the bios repair button on the back. if you use the software version it wont let you roll back so you have to act like it was a catastrophic failure and use the bios boot button. 2901 has some messed up code in it that conflicts with the audio system. in my machine i lost optical first then a few weeks later the audio ports so i didnt realize it was a bios issue. the way it happens almost makes me suspect it was a planned obsolescance failure. Apple does this all the time by slowing the machine down with each update until its no longer usable but if you go to an earlier OS it runs super fast and smooth.

asus sabertooth 990fx r2.0

Plagued with audio issues

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