multi touch board out of control(trackpad)

Question

MacBook Pro 修理

Apple的 MacBook Pro 的產品線是專為可望極致效能專業使用者所打造。MacBook Pro 产品线包括了MacBook Pro 13" （一體成型機身款）, MacBook Pro 15", MacBook Pro 15"（一體成型機款）, MacBook Pro 17" 和 MacBook Pro 17" （一體成型機款）。

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Felicia @felicia48827

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发帖于: 2010年9月15日

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multi touch board out of control(trackpad)

I dont know why the trackpad on my macbook pro(13.3inch,bought 2 months ago) is out of control. it would click by itself but i didnt click anything. i cannot use the trackpad anymore.Now I am using a mouse and I have turned off the track pad.But still I want to know whats wrong with it ,and really want to repair it .

Someone said it might be a water damage.If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it?

Please tell me what should I do .Thank you for all the advises.

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We really need to know which Book you have. Please look on the back for a number that looks like Axxx.

由 mayer 完成的 2010年9月15日

For step by step instructions on how to tell what kind of mac you have, you can use our ID-Your-Mac tool too. :)

由 Taylor Arnicar 完成的 2010年9月15日

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varsityanchor @varsityanchor

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发帖于: 2010年9月16日

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You should be able to use a USB mouse to use your laptop. Should AID in you getting a better diagnosis of what is actually wrong. Also you could boot from leopard and reinstall MAC OSX to ensure that somehow the drivers did not become corrupted.

If this all fails it could be water damage.

Let us know!

Cheers!

-Varsity

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Thank you.

May I ask ,If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it?

由 Felicia 完成的 2010年9月19日

No anything that is water damage is void from warranty. This wouldn't be a terribly difficult DIY fix though. Ebay sells the parts you would need for the repair. Apple won't charge you anything to diagnose it. So if you have any apple stores close to you I would recommend having them take a look at it.

由 varsityanchor 完成的 2010年9月21日

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We really need to know which Book you have. Please look on the back for a number that looks like Axxx. — mayer
For step by step instructions on how to tell what kind of mac you have, you can use our ID-Your-Mac tool too. :) — Taylor Arnicar
Thank you.

May I ask ,If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it? — Felicia
No anything that is water damage is void from warranty. This wouldn't be a terribly difficult DIY fix though. Ebay sells the parts you would need for the repair. Apple won't charge you anything to diagnose it. So if you have any apple stores close to you I would recommend having them take a look at it. — varsityanchor