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2 Why is my tablet stuck on the logo screen?
I have attempted to turn my tablet on and off several times but it is stuck on the logo screen.
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If the tablet continues to get stuck at the logo screen after attempting a soft reset, a hard reset of the software is most likely needed. Refer to the troubleshooting page for directions on performing a hard reset. Before doing this, be sure to back up any personal data, as this will reset the device to factory settings.
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