跳转到主内容

Released June 2012 / Core i7 processor with Turbo Boost / Up to 1 GB GDDR5 Video RAM

596 个问题 查看全部

How do I fix a corrupt apple account

I have a customer who has brought me an iMac and two MacBook pro this week all are attached to the same apple account. The problem is there all synced and they all have the same problem, browser hijacker Trovi . Removing it wasn't hard simple script fix but every time I sync with there account I get it back its in the cloud . This is really annoying is there a fix as with a Microsoft account I just make a new account and move on but with apple these macs are attached to the account and unless I'm mistaken I need to reformat to make new accounts. any help would be appreciated .

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 4
添加一条评论

3个答案

已选择的解决方案

I used malwarebytes for mac to clean up my a icloud no problems cleaned everything right up

这个答案有帮助吗?

得分 2

1条评论:

This actually worked kinda surprised me that there was a malwarebytes for Mac ive used it on PC's but didn't realize there was a version forMac

完成的

添加一条评论
最有帮助的答案

Have you tried deleting the files from the iCloud.com account directly?

Clearing what the server has should allow you to then resync back a clean copy. Do make sure the other systems are clean so it doesn't push the malware back up again.

这个答案有帮助吗?

得分 4

2条评论:

When i run my script on the cloud account i get no Joy I don't want to completely delete the the content of the account . I cant find the browser cache backup files , I'm assuming the malware renamed or has hidden them in some way

完成的

From a different system open the web site iCloud.com and log in to the users account with their password. Can you gain access to the files that way?

完成的

添加一条评论

Have you tried removing your photos and contact and othere info you cant do without and eraseing the rest from the account then putting it back and syncing again

这个答案有帮助吗?

得分 0

1条评论:

or just wiping the account and resync

完成的

添加一条评论

添加你的答案

Jimfixer 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 1

过去 30 天: 2

总计 1,264