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An Android 4.4 smartphone released in August 2014.

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phone will say BLU then shut off

the phone starts to come on itt looks like says BLU then shuts back off. when i try to reset it it will pop up with an android guy with an exclamation mark. what do i do?

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Hi,

Here is a link which shows how to hard reset your phone. Be aware that a hard reset will erase all your downloaded apps and user data. It will restore your phone to a factory default condition. It will be like when you first got it.

If you can, ensure that the battery is fully charged before you perform a hard reset. Also do not perform a hard reset with the charger connected.

The procedure start about 1:30 minutes into the video.

https://www.youtube.com/watch?v=xXi5u_Eo...

Be patient, a reset takes a few minutes to complete.

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meagan 将永远感激不已
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