更多选项

No more updates after third party screen install...

I have a customer who has complained of not being able to update his iPhone 5s after having the screen replaced with a third party product... Has anyone else run across this?

I tell all my customers to factory restore their Apple products after being repaired. Very few of them actually do, and and when they don't they come back mad because of course, it's my fault... So I'm also wondering if the lack of updates is a symptom of that (not resetting) as well?

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 -1

添加一条评论

发帖于: 2016年1月8日

更多选项

Have they been getting any error codes? There's likely documented cases on this (or will be) and it helps to have the specific error code in mind. If it's just failing that's one thing, but if it's failing and not usable after failure that's an entirely different issue.

Error 53 is a known-issue but that applies to iPhone 6 and up that I know of.

This could also just be related to them and their hardware, you should try updating on their behalf in your shop and see if you can get it, or notice any special quirks.

这个答案有帮助吗？

是否

得分 0

添加一条评论

iPhone 5s

No more updates after third party screen install...

1个答案

添加你的答案