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Model number NX785QC8G, released in 2014. RK3188 Quad core ARM Cortex A9/1.6GHz Processor, 1GB DDR RAM.

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My wifi signal shows I'm connected but...

My wifi connection shows I'm connected but I'm not able to connect to websites. Google shop. Youtube... keeps saying retry again, please help.

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Hi,

Check the following:

Not quite sure where it is located in your Tab but go to Menu > Settings > Apps > swipe right side to ALL Apps, then scroll down and find Download Manager. The Apps are listed alphabetically, with working apps first then disabled apps.

Block Image

Tap to enter Download Manager. If there is an Enable button tap it then try to go online.

If it says 'disable' tap to disable, then clear cache. reboot Tab then navigate back to download manager and enable it as above.

Hopefully this is of some help.

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A device that supports wifi can say it's connected, but it doesn't mean you'll be able to browse the Internet, or use applications that require Internet connectivity.

A device could be connected to the router, in which case the device will say connected but the router may not be connected to the Internet. The first thing I would try is restarting your router and modem. Be sure to leave them off for a good few seconds when turning off.

If this doesn't fix the problem, another thing I would try is restarting your Nextbook. Or perhaps disconnecting and reconnecting to your wifi. Something I have tried myself in the past that's worked on Windows OS, is forgetting the network completely, and then reconnecting. But note that this means you'll have to type in any details to connect to your wifi such as the password.

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