My Alcatel one touch won't power off.
I have tried to hard reset it. It will turn on but it freezes up when it gets to the metro ps . None of the buttons work ,an it won't power off either. I don't no what else to do.
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Hi,
If you've only had it a month you should contact Alcatel about getting it repaired under warranty. Here is a link regarding Alcatel's warranty on their products. Scroll to Q3 to find out what you have to do. You should read the other questions as well so that you know what they will and won't do for you under warranty.
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This is my first Alcatel one touch phone, and I've only had it about a month.
由 melissa 完成的