display with strange spotting inside
Hello,
I'm writing from Italy. I have a problem with the screen of the iMac 27 "5k retina late 2014, purchased the 12-22-2014, I do not know if the warranty covers this type of defect within two years.
There are spots in the lower left, appear as sagging, I think it's the dust, but I assure you that the environment is clean with no smoke or whatever. Obviously the spots are inside, how can I fix it, other news of these spots? I have to completely change the display or can separate the glass from the monitor LED?
Many thanks
Enzo
Update (01/01/2016)
these are the best pictures I could do ....
how to see the affected area is the bottom left corner of the screen,
an area of approximately 3 inches
they are strange spots and difficult to explain, they seem like the sagging.
I hope that the assistance apple does not do me any problems, and that the guarantee is valid for two years, I have heard strange stories about ....
Update (02/06/2016)
Hello everyone, yesterday I withdrew my imac from assistance.
Only three days to completely change the display panel, thanks to the European card consumer warranty.
I have not paid anything, new imac and I happy.
Thank you, I hope that my experience will be useful.
Enzo
4条评论
Hello Dan and New Year's greetings to all ...
Happy that the "beautiful country" there is left in the heart.
Here! Now I found the menu at the top right, "options" and then "edit" ...
some orthodox thing :-)
由 Enzo 完成的
Wow that is very odd! If I didn't know better I would think it was Mold or Mildew growing inside.
由 Dan 完成的
It's clearly on Apple! Did you visit them yet?
由 Dan 完成的
Ciao! Enzo, Did you get a chance to visit the Apple Store yet?
由 Dan 完成的