Sound on headphones don't stay on

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HP ProBook 4440s/4441s

Repair guides and troubleshooting for the HP ProBook 4440s. Featuring a 14" screen and Windows 7 operating system, the ProBook 4440s can be identified by model number C6Z33UT.

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Ik Msp @ikmsp

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发帖于: 2015年11月10日

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Sound on headphones don't stay on

Recently when I plug in my headphones the sound doesn't work, I have to mute it and unmute it several times before it starts working again. But when I don't use sound for a long time it will stop working again and I have to repeat the process above. It is very irritating because I won't hear messages coming in from games, skype, fb or other things like that. How to fix this? (My headphones work perfectly on other laptops and phones)

Laptop info:

Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz 1.90 GHz

RAM: 4,00 GB (3,88 GB left)

Windows 10 Home

64-bits

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jayeff @jayeff

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发帖于: 2015年11月10日

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Hi,

The seem to be a few methods to resolve sound problem contained in the following link. This link takes you to p62 there is also more info on p63

https://answers.microsoft.com/en-us/insi...

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I tried them but it's still the same :(

由 Ik Msp 完成的 2015年11月11日

Hi,

Sorry to hear that nothing has solved your problem. One final thought after reading countless posts regarding various IDT HD sound problems and Win 10 (I assume you have IDT HD audio in your PC) and nobody coming up with a lasting solution, is to contact HP and enquire as to why for your model laptop there are NO audio driver updates for Win10. There are other updates for Win10 e.g chipset, graphics, keyboard, lan etc etc. So you are either running generic Microsoft Windows 10 audio drivers which are not entirely compatible (obviously) with your laptop or you are running earlier OS (Win 7,8, 8.1) drivers again which are not entirely compatible with Win 10 and your laptop.

由 jayeff 完成的 2015年11月12日

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Hi,

Sorry to hear that nothing has solved your problem. One final thought after reading countless posts regarding various IDT HD sound problems and Win 10 (I assume you have IDT HD audio in your PC) and nobody coming up with a lasting solution, is to contact HP and enquire as to why for your model laptop there are NO audio driver updates for Win10. There are other updates for Win10 e.g chipset, graphics, keyboard, lan etc etc. So you are either running generic Microsoft Windows 10 audio drivers which are not entirely compatible (obviously) with your laptop or you are running earlier OS (Win 7,8, 8.1) drivers again which are not entirely compatible with Win 10 and your laptop. — jayeff

HP ProBook 4440s/4441s

Sound on headphones don't stay on

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